FREQUENTLY ASKED QUESTIONS
We've got the answers.
Are the vehicles for sale available for a test drive?
Yes. All of our vehicles are available for a comprehensive demonstration. At VLC we know the experience of buying a car can be frustrating. We look to make it easy. Our salespeople are well versed in the history of ever vehicle in our inventory and are happy to share the details most important to you. From there they will join you for a thorough demonstration so you can have all the vital information needed to make the best buying decision for you.
How can I be certain of the history of the car I’m buying?
We know how important a vehicles history is to you. It should be. The history of a car is the basis of it’s value. Who owned it prior? How was it treated? Have there been any accidents, insurance claims, or details that would affect the value of the car. At VLC we provide you with a full disclosure of the vehicles history at anytime in the shopping process. We hand-pick every car in our inventory to ensure they all have a positive ownership history, and CarProof report. This gives us confidence in the vehicles we offer and gives you the confidence you are buying the right vehicle for you.
What is the difference between safetied and reconditioned?
There is a big difference between a motor vehicle fitness inspection or what is commonly referred to as a ‘safety’ and a full vehicle reconditioning. A safety inspection is performed by a licensed mechanic. The safety check looks over a number of predetermined points on the car to ensure the safety of the automobile. A car without an engine can pass a safety inspection. VLC sells fully reconditioned vehicles with safety inspections. Our reconditioning process includes a full internal and external detailing, engine shampooing, carpet cleaning, and servicing to factory specifications. While our vehicles are pre-owned, we recondition them thoroughly to ensure they feel as brand new as possible.
Do pre-owned vehicles have extended warranties?
Many of our vehicles have remaining factory warranty. That said, we also offer for sale with our vehicles, one of the most comprehensive full coverage warranties available on the market today. You do not want to buy an automobile without a comprehensive warranty. Our vehicles are reconditioned, safetied, and we invest in the mechanical and physical condition of the vehicles before you make your decision to buy. Our vehicles are some of the best made vehicles in the world. However, every machine is just that; a machine. All machines have mechanical failures. To protect you from those unforeseen expenses our warranties are top notch.
Do you take trades?
We love to buy trade-in’s from our clients. It doesn’t matter the year, make, model, or condition we will happily take your trade. Even if you still owe money on your current vehicle you can still trade it in to us. We look forward to seeing your car.
Do you buy end of lease vehicles?
Yes. Many of our vehicles come from lease end buyouts. We will buy your lease out from the manufacturer and if there is money there for you we are happy to give it to you. Many times we find our customers with vehicles at the end of their leases have money available to them or what we call ‘equity’. Bring your lease vehicle to us and let is take care of all the lease end details for you.
Will you ship vehicles?
Yes. 50% of our business happens outside of a 100km radius to our dealership. Whether it is shipping a car downtown to a client too busy to make it to the dealership or shipping a car across the country, shipping your new vehicle to your door is our pleasure.
How do you find your vehicles?
Our inventory is sourced from a number of areas. We buy local trade-in’s from our manufacturer colleagues in dealer network. We buy lease end vehicles from clients who are looking for get the most out of their end of lease experience. We take trades from our own customers, and we buy vehicles directly from manufacturers sales. This allows us to provide the perfect mix of inventory to meet your needs.
Is leasing or financing available?
Absolutely. Leasing and financing are both available for the vast majority of our vehicles. Plus, the amount of dollars we finance and lease for our customers each year allows us great opportunities to help you get a great rate and term. Often we are more competitive with approvals for our customers than banks because of the amount of business we do every year. Let us help you finance your next car.
Can I have my mechanic look at the car before I buy?
We encourage all of our customers to get a second opinion on our cars. We believe in transparency in our operation. We want you to feel as confident as possible in your purchase.
Hours of Operation
Sales (Open Mon - Sat, Sun By Appt Only)
|Monday - Thursday||9:00 AM - 8:00 PM|
|Friday||9:00 AM - 6:00 PM|
|Saturday||10:00 AM - 4:00 PM|
|Sunday||By Appt Only|
Phone Icon4600 Hwy. #7 East, Markham, Ontario, L3R 1M5